Public Sector And Local Government Consultancy

Ian Baker Associates Ltd. (IBA) is a niche UK public sector consultancy, with particular strength in supporting local government.

Our services span the full range of support needs, but we are particularly noted for our ability to lead and work as part of existing teams. Our analytical skills are matched by the unsurpassed operational capabilities to implement service improvement and efficiency.

Our experience embraces the many challenges facing national and local government, particularly performance and change management, efficient use of resources, improved customer outcomes and better access to services. We are able to focus the critical resources of people, processes, systems and budgets, often in acute political settings, to improve and optimise customer service. We also possess impeccable credentials in managing and negotiating with major commercial suppliers.

Customers particularly benefit from IBA’s genuine understanding and experience in managing major service delivery and operational issues, not just our capacity to provide reliable and independent strategic review. The insight and capability we bring to bear is always pragmatic and practical, which we are equally prepared to back-up by direct ‘delivery’, whenever required. 

Ian Baker Associates draws together operational capacity, rare in the consultancy sector, to provide robust analysis combined with genuine business solutions and support.